Welcome to www.thechocolate.com! We are thrilled to offer you our delicious chocolates BRAND goods and ensure a seamless shopping experience. To guarantee your satisfaction, please review our shipping policy outlined below.

1. **Courier Charges:**
  All shipping charges are calculated and included in your order total during checkout. We collaborate with a reputable courier company to handle the delivery of your chocolates swiftly and securely. Rest assured, the charges you pay ensure the safe transit of your package to your doorstep.

2. **Cash on Delivery (COD) Shipping:**
  For your convenience, we offer Cash on Delivery (COD) shipping options. However, please note that for COD orders, we require one-third of the total order amount to be paid in advance. This advance payment helps us cover initial processing and handling costs, ensuring a smooth transaction for both parties.

3. **Shipping Damage:**
  While we take every precaution to ensure that your chocolates brand goods arrive in perfect condition, we regret to inform you that we cannot cover damages incurred during shipping. However, to provide you with additional peace of mind, we highly recommend purchasing shipping insurance. Shipping insurers can safeguard your order against any unforeseen mishaps during transit, offering you comprehensive protection for your purchase.

4. **Local Shipping Rates:**
  Within the city limits, we provide local shipping services through our trusted partners at a nominal rate of Rs. 100 per carton. This service ensures that your chocolates brand goods reach you promptly and affordably, maintaining their quality throughout the journey.

**Additional Information:**

- **Delivery Timeframe:** Once your order is confirmed and payment is received, we strive to dispatch your package within 24-48 hours. Delivery times may vary depending on your location and courier service availability.
 
- **Tracking Information:** Upon dispatch, you will receive a confirmation email containing tracking details for your order. You can use this information to monitor the progress of your shipment and anticipate its arrival.

- **International Shipping:** At present, we only offer domestic shipping services within BHARAT . We apologize for any inconvenience this may cause and are working diligently to expand our shipping capabilities in the future.

- **Customer Support:** If you have any queries or concerns regarding your shipment, our dedicated customer support team is available to assist you. Please don't hesitate to reach out to us via email at SALES@thechocolate.com or by phone at +91-9313784111.

Thank you for choosing www.thechocolate.com for your chocolate needs. We appreciate your trust in our products and services and look forward to serving you again soon!